Payments are processed immediately at the time of checkout. You will receive a confirmation e-mail that details your order, order number, shipping & billing address. Please make sure your email address is correct at checkout to receive this information. Once your order has been processed and shipped, you will receive a confirmation email about the order being on it's way. If you are within the EU, a tracking number will also be provided to you.

When you place an order for a pre-order item, you are committing to the creation of that item just for you. This means there are no refunds for a pre-order item. We do not accept exchanges on a pre-order item unless damage has occurred in transit, in which case, we will replace said item with another of the same item once the defective item is returned and reviewed.

All orders will be shipped by Royal Mail, and are not guaranteed to have a tracking number. Allow for 5 to 10 days for domestic shipping. International shipping can take up to 14 days.Please allow for at least three weeks to pass before reporting your package missing to us, as sometimes unforeseen delays can take place. We ship products weekly as the orders are placed, and will always strive to have your order arrive as quickly as possible.

We only accept exchanges on damaged items or incorrect sized clothing. If you ordered a shirt in the wrong cut/size, or accidentally bought a plush you already own, we are happy to exchange it for you. All exchanged items must be new, unworn, unwashed, with original tags. All items that do not meet this requirement will be rejected. Pink Vomit Designs do not assume return shipping costs. If you are unsatisfied with your order, you have 30 days to contact us for a return (if the product is defected or damaged) or exchange. After 30 days of receiving the order, the order is final.All in person sales or discounted items sales are final.

If your order arrives damaged we will try our best to resolve the issue! We ask that you immediately email us with pictures of the damaged items, preferably with the packaging, and your order reference number. We ask that you do this in no less than 2 days from package arrival, and then follow our return instructions within a week of reporting. A gift card will be issued for the value of the items ordered and any shipping paid to Pink Vomit Designs once the damaged items have been received and inspected.If a package is lost in shipment, and cannot be located by the Post Office or relevant shipping company: A gift card will be issued for the value of the item(s) ordered and any shipping fees paid to Pink Vomit Designs. Pink Vomit Designs are not responsible for any lost packages due to incorrect addresses nor do we assume responsibility to replace the lost package.

Here at Pink Vomit Designs we want you to have the best experience as you browse our products.To achieve this we receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.We collect this info through our signing up process, and using 'cookies', 'log beacons' and 'tags'. We use all of this to record information about how you browse the site, what products interest you, and how we can optimise our UI. When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the site), or otherwise to pursue our legitimate business interests listed above.

Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at Pink_Vomit@outlook.com